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Privacy Policy

CREATE by ReNCOUNTER is committed to protecting your personal data in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988.

Information We Collect

  • Personal Details: Name, email address, phone number, and delivery address when you purchase products or book a salon session.

  • Health Data: Voluntary information regarding your hair history, scalp health, or ingredient allergies to ensure safe spa and salon treatments.

  • Payment Information: All online transaction payments are securely processed via encrypted third-party gateways (e.g., Stripe, PayPal). We do not store your credit card details on our servers.

How We Use Your Data

  • To fulfill product orders, manage your appointment calendar, and send booking reminders.

  • With your consent, to send occasional email updates and social media communication regarding new natural beauty product arrivals or seasonal salon promotions. You can opt out at any time.

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